Customer Alerts

Grand Illumination Parade

Effective: Saturday, November 22nd, 2014

At 6:00 PM until approximately 9:00 PM, the Routes 6,8,45 and 960 will be on detour for the 2014 Grand Illumination Parade. Special event tickets may be purchased here.

Routes 6, 8, 45

Outbound (From DNTC)
Via Wood St/Charlotte

R-Monticello (Temporary stop placed to board or alight patrons at Monticello Light Rail)
R-Brambleton Ave
R-Saint Paul’s Blvd
L-City Hall Ave onto regular route (The Waterside Loop will not be serviced)

Inbound (To DNTC)
Via City Hall Ave or Market St

R- St Pauls Blvd (Temporary stop will be placed by Popeyes, for patrons wishing to board the Light Rail.)

Continue to DNTC

 Route 960

Outbound (From DNTC)
Via Wood St/Charlotte

R-Monticello (Temporary stop placed to board or alight patrons at Monticello Light Rail)
R-Brambleton Ave
R-Saint Paul’s Blvd
L-City Hall Ave onto regular route (The Waterside Loop will not be serviced.)

Inbound (To DNTC)
Via Brambleton Ave

L-Fenchurch St
Continue to DNTC

For more information, please visit gohrt.com or call 757-222-6100        
Para más información en español, por favor llame 757-222-6000
Thank you for riding with Hampton Roads Transit!

2014 Coliseum Central Holiday parade

Effective: Saturday, November 22nd, 2014

 

Due to the 2014 Coliseum Central Holiday Parade, the routes 102,105, 114, 118 will be on detour as follows.

 

Route 114-Outbound
Via Mercury Blvd, remain on mercury
L-Todds Lane/Power Plant Pkwy onto Regular Route

(Stops of Coliseum and Von Schilling, the Cunningham stops of Coliseum, Hartford, Sloop, and Todd’s lane & Mercury will not be serviced)

Route 114-Inbound
via Power Plant
R-Mercury
R-Coliseum onto regular Route

(Stops of Coliseum and Von Schilling, the Cunningham stops of Coliseum, Hartford, Sloop, and Todds lane & Mercury will not be serviced)

Route 118 -Outbound
Via Coliseum

L-Mercury
R-Todds Lane
R- Cunningham
L-Executive
L-Hardy cash onto Regular Route

Coliseum stops of Cunningham, Von Schilling, Marcella, Sentara Careplex, and the Hardy Cash Stops of Peabody and Executive will not be serviced

Route 118-Inbound
via Hardy Cash

R-Executive Dr
R-Cunnigham
L-Todds Lane
R-Mercury
R-Coliseum onto regular Route

Coliseum stops of Cunningham, Von Schilling, Marcella, Sentara Careplex, and the Hardy Cash Stops of Peabody and Executive will not be serviced

Route 105 Outbound
Via Todds Lane/Cunningham

R-Powerplant onto regular Route

Cunningham stops of Waterford, Executive, Coliseum, and the Coliseum stops of Merchant, Von Schilling will not be serviced)

Route 102
Via Marcella
R-Hartford Rd
R Cunningham
L Todds Lane/PowerPlant

The stop of Marcella and and Williamsburg, the Medical Dr stops of Marcella, Vernon Stuart, Coliseum (Sentara Careplex), the Coliseum Dr stops of Hardy Cash, Signature, Marcella, Merchant, Von Schilling will not be serviced.

For more information, please visit gohrt.com or call 757-222-6100
Para más información en español, por favor llame 757-222-6000
Thank you for riding with Hampton Roads Transit!

Blue Moon Half Marathon and 5K

Effective: Saturday, November 22nd, 2014

On Saturday and Sunday from 5:00 AM – 10:00 AM the routes 6, 8, 45, 960, and 961 will be on detour for the Blue Moon Half Marathon and 5K.

 Due to the parade the Downtown Norfolk/Waterside Loop  and Civic Plaza Stationwill not be serviced.

For more information, please visit gohrt.com or call 757-222-6100
Para más información en español, por favor llame 757-222-6000
Thank you for riding with Hampton Roads Transit!

Downtown Portsmouth Transfer Area Relocation

Effective: Thursday, November 20th, 2014

County and Court will no longer be serviced.

The transfer area will be relocated to Wavy St and Harbor Way.
This is near the Ntelos Pavilion.

This will affect the Routes 4143444547 and 50

Patrons in the downtown area may also use the
Dinwiddie Street stops of County and High.

For more information, please visit gohrt.com or call 757-222-6100     
Para más información en español, por favor llame 757-222-6000
Thank you for riding with Hampton Roads Transit!

Half Fare ID Changes

Effective: Friday, November 21st, 2014

On November 21st, Half Fare ID applications will be processed on Fridays at the Hampton Transit Center, (HTC).

HTC is located at 2 West Pembroke Avenue.

We will no longer accept Half Fare applications on Wednesdays at this location.

Hampton Roads Transit will continue to process Half Fare applications on Wednesday’s at our facility in Norfolk, Virginia. The Hampton Roads Transit Administration office is located at 509 East 18th Street, Building 4.

For more information, please call 757-222-6100      

Para más información en español, por favor llame 757-222-6000       

Thank you for riding with Hampton Roads Transit

Ticket Vending Machine Changes

Effective: Thursday, November 13th, 2014

Dear Hampton Roads Transit Customers

  • The prompts on the Ticket Vending Machines (TVM) prompts have changed.
  • There is now a Ride Now option and a Ride Later option.
      • Select Ride Now, if you are riding The Tide today and you will receive a validated Tide Pass.
      • Select Ride Later, if you need the pass for another day. This pass will not be validated.
          • You must validate the pass before riding The Tide.

         

        HALF FARE  REQUIREMENTS

         You are eligible for a Half Fare pass only if you meet the following criteria:

      • Youth, (17 & under)
      • Seniors, (65 and Older)
      • Certified Disabled
      • Medicare Card Holders.

    Passengers with a Half Fare pass must show ONE of the following to the Fare Enforcement Officer if ASKED;

    • HRT Half Fare ID Card
    • HRT ADA Certification Card (with photo identification)
    • Medicare Card (with photo identification)
    • Other forms of photo identification include:
      • Proof of Identity and/or Age
        • State-issued driver’s license
        • State-issued identification card
      • Proof of Identity
        • Non-expired passport

 

Failure to provide the proper identification for Half Fare eligibility or a validated pass, can result in a City Citation from the Fare Enforcement Officer.

For more information, please call 757-222-6100  or go to www.gohrt.com.

Para más información en español, por favor llame 757-222-6000                    

Thank you for riding with Hampton Roads Transit

Half Fare Identification Cards

Effective: Wednesday, November 26th, 2014

Dear Hampton Roads Transit Customers,

The Customer Service Department will be unable to process Half Fare Identification Cards on Wednesday, November 26th in Norfolk at: 509 East 18th St, Bldg # 4 & on November 28th at the Hampton Transit Center due to the observance of Thanksgiving, November 27th. We will resume our Half Fare Identification process on Wednesday, December 3rd in Norfolk & Friday, December 5th in Hampton.

For more information, please call 757-222-6100

Para más información en español, por favor llame 757-222-6000

Thank you for riding with Hampton Roads Transit

Route 45 Stop Removal

Effective: Monday, November 10th, 2014

Dear Hampton Roads Transit Customers,

There is an unnumbered bus stop sign at Bart Street and Court Street which services the Route 45. The stop is located after the bus makes the first exit from the Downtown Tunnel traveling to County and Court.

This stop is not being serviced and signage had been posted on the bus stop advising our customers to not use this stop for service. We apologize for any inconvenience.

 

For more information, please call 222-6100 or go to www.gohrt.com.

Para más información en español, por favor llame 757-222-6000

Thank you for riding with Hampton Roads Transit!

Grand Illumination Weekend Ticket Sales

Effective: Monday, November 10th, 2014

Dear Hampton Roads Transit Customers,

NEW FAMILY/GROUP PASSES NOW AVAILABLE!
 AVOID THE LINES AND BUY YOUR TICKETS ONLINE!

Tickets may be used on The Tide or the Elizabeth River Ferry only.

SINGLE ADULT PASS     $4.00
VALID ONLY ON NOVEMBER 22nd 
The Grand Illumination Commemorative Pass is valid for one person on The Tide or The Elizabeth River Ferry
This pass is not valid on the HRT bus.

3 – DAY SPECIAL EVENT PASS      $10
VALID ON NOVEMBER 21, 2014 through NOVEMBER 23, 2014
Valid for ONE adult, youth, senior or disabled person on The Tide or The Elizabeth River Ferry. This pass provides unlimited roundtrip rides on either service. Children 38 inches and under ride for free.
This pass is not valid on the HRT bus.

GRAND ILLUMINATION GROUP PASS     $15
VALID ON THE FOLLOWING DATE ONLY: SATURDAY, NOVEMBER 22, 2014
The Group Pass may be used all day for up to 5 persons on The Tide or The Elizabeth River Ferry. Valid for any combination of adult(s), youth(s), senior(s) or disabled(s) person(s) for unlimited roundtrip rides on either service. Children 38 inches and under ride for free.
This pass is not valid on the HRT bus.

TICKET SALES

3 – DAY SPECIAL EVENT PASS     
Sold at Half Moone Cruise and Celebration Center on November 21, 2-7 P.M.

SINGLE ADULT PASS & GRAND ILLUMINATION GROUP PASS    
Sold at the following light rail stations starting at November 22, 5 P.M.
Newtown Station, Military Highway Station and EVMC/ Fort Norfolk Station.
Passes will also be sold at the following Ferry dock locations: North Landing and High Street.
All tickets may be purchased with CASH only.

 

 

For more information, please call 757-222-6100      .

Para más información en español, por favor llame 757-222-6000          

Thank you for riding with Hampton Roads Transit!

Route 114 Stop Removal

Effective: Monday, October 27th, 2014

 

Dear Hampton Roads Transit Customers,

Effective Monday, October 27, 2014 the Route 114   will no longer service the bus stop located at Salem Street and Doolittle Road.

Customers should use the bus stop located at Langley Square Apartments.

 

For more information, please call 222-6100 or go to www.gohrt.com.

Para más información en español, por favor llame 757-222-6000

Thank you for riding with Hampton Roads Transit