Safety & Security

HRT makes every effort to provide a safe and secure environment for its customers.  Please remember to be mindful of your surroundings and report suspicious activity.

Suspicious Activity

Report suspicious behavior to an HRT employee immediately.

What to watch for:

  • –A person or persons wearing clothes unsuitable for the time of year.
  • –Anything protruding in an usual way underneath a person’s clothing.
  • –Nervousness, tension, intense sweating, hesitant mumbling.
  • –Walking slowly or running while glancing left and right.
  • –Taking photos of transit operations and equipment.

Suspicious bags and packages

Report suspicious bags and packages to an HRT employee immediately.

What to watch for:

  • –Unattended bags, packages, boxes, backpacks, etc.
  • –Electrical wires, switches, electronic devices or oil containers sticking out of a bag or pocket.
  • –Unexplained smoke or odd odors.

If you see someone leave a bag or package, politely bring it to their attention.


Report harassment to an HRT employee or dial 911.

What to watch for:

  • –Persistent, unwanted attention.
  • –Physical, violent or threatening words and/or gestures.

If you feel threatened, move toward light and people, or move to another part of the bus or train.


Report pick-pocketing to an HRT employee or dial 911.

Pick-pocket prevention tips:

  • –Keep wallets and valuables in zippered or front pockets.
  • –If you are carrying a shoulder bag, place shoulder strap(s) diagonally across your body.

If you witness or are a victim of pick-pocketing, tell an HRT employee or dial 911.

Report crime immediately

Whether you are a witness or a victim of a crime, tell an HRT staff member or dial 911 immediately.  Try to give a complete description of the offender(s).