Due to technical difficulties with our IVR System (Instant Voice Recognition) is currently down and all calls are being routed to the Customer Service department. This issue is currently being investigated by our technical support staff and route information after the Customer Service department closes this evening will not be available except through our website. Our Customer Service department closes at 9:00PM weekdays and will open at 5:00AM. We apologize for any inconvenience this may have caused you when contacting customer service. Thank you again for choosing Hampton Roads Transit.