Operating Budget

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This dial reflects the percent variance between the year to date budget and the actual expenditures for Hampton Roads Transit's Operating Budget as of the previous month. A comparison to previous fiscal years can be found by clicking here.

Previous Fiscal Years

Bus Ridership

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This dial reflects Hampton Roads Transit’s bus ridership for the previous month. Additional information on ridership across all four modes of transit can be found by clicking here.

All Modes

Ontime Performance

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On Time Performance is measured by calculating the number of buses that are not more than five minutes off their posted schedules for the previous month. Additional On Time Performance information can be found by clicking here.

Additional Information

Customer Service

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This dial shows the number of complaints per 100,000 boardings for the previous month. Additional information about the number of calls answered within 30 seconds for the previous month can be found by clicking here.

Additional Information