HRT opens up

HAMPTON, Va. – Hampton Roads Transit (HRT) took a leap toward transparency Thursday when it unveiled its Performance Dashboard.  This tool will provide insight into the agency’s key performance measures.

With the click of a mouse, the public can now take a look at where the agency stands in the following areas:

• Operating Budget – Compare HRT’s current actual and budgeted spending and revenues to the year prior.
• Capital Projects – Track construction progress of the light rail and Southside Bus Maintenance Facility projects.
• Customer Service – View monthly customer service phone statistics
• On-Time Performance – View the 10 best and 10 worst bus routes for on-time performance
• Ridership – Compare monthly ridership to the prior year

“The Dashboard opens a window into HRT,” said Philip Shucet, HRT’s president and CEO. “The public can easily see how well HRT is using their tax dollars.  Our transparency extends beyond light rail; the Dashboard sheds light on our core business.”

For the most current Performance Dashboard and President’s Report, visit www.gohrt.com.