Handi-Ride
In the cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, Suffolk and Virginia Beach, HRT provides lift equipped van service commonly known as Handi-Ride.
Hours
Handi-Ride operates 365 days a year. Service is provided during the same hours of operation as the regularly scheduled HRT buses.
Service Area
Handi-Ride service is available within 3/4 of a mile of regularly scheduled bus routes. For information about service to your specific area, refer to the system map icon or call 757-455-8010.
Who Can Ride
Handi-Ride service is available to certified passengers. To become certified call 757-222-6005 and request an eligibility application. Once certified, you can schedule a ride by calling 757-455-8010.
Making a Reservation
Reservation hours are from 8:00 AM - 5:00 PM daily. Reservations must be made no later than 5:00 PM the day before you need transportation and you can reserve a ride up to 3 days in advance, at this time. Restrictions may apply for additional passengers and carry-on items.
Fare
$3.00 per one way trip. Passengers are expected to pay when boarding. Exact fare is required. For your convenience, 10-ride ticket books are available at all HRT customer service centers. For a complete list of Handi-Ride ticket sellers, call our customer service center at 757-222-6100 or order tickets and passes by mail.
How to Ride the Bus
Handi-Ride Application 
Unified Service Plan
Order tickets by mail
