Customer Service Call Center Saturday Change of Hours
This is to announce a change in Customer Service Call Center operating hours. Until further notice, on Saturdays, the Customer Service Call Center will be available from 8:00 AM to 5:00 PM.
Labor Day
On Labor Day, Hampton Roads Transit bus, light rail, Naval Station Norfolk Base Express, ridesharing services, and paratransit will operate on a Saturday schedule. The ferry will change to its Winter schedule. Labor Day will also be the final day for the full VB Wave schedule. After Labor Day, the VB Wave will switch to post-summer service and continue to operate through September 28, 2025. Transit center information booths and public access to all administrative facilities (ID Badge, Lost and Found, etc.) will be closed. The Customer Service Call Center will be available from 9 AM – 4 PM.
Portsmouth Cutter 10K, Coast Guard 5K ,and The Sea Otter 1/4 Mile
The Cutter 10K, Coast Guard 5K & The Sea Otter ¼-mile Dash Race will take place, in downtown Portsmouth, on Saturday, August 2, 2025. Due to road closures, the Portsmouth line up for Crawford and County will be moved to Bart Street and Court Street from 7:00 AM until 11:00 AM. The routes 41, 45, 47, 50, & 980 will detour .
Route 41
Inbound:
Via: Lincoln Street to Downtown Portsmouth
R – Effingham St.
R – Pavilion Dr. (stay right at the split)
L – Court St.
L – Bart St. to the lineup
Stops Missed
1636 EFFINGHAM & COUNTY
5553 COUNTY & WASHINGTON
5549 COUNTY & DINWIDDIE
5537 BART & COURT
6084 CRAWFORD & COUNTY
Outbound:
Via: Bart Street to Victory Crossing
L – Effingham St.
Regular Route
Stops Missed
6084 CRAWFORD & COUNTY
5548 COUNTY & DINWIDDIE
5554 COUNTY & GREEN
1634 EFFINGHAM & SOUTH
Route 45
Outbound:
Via: Downtown Tunnel
R – Exit 7: Effingham/ Bear left to Effingham St.
L – Effingham St.
L – Pavilion Dr. (stay right at the split)
L – Court St.
L – Bart St. to the lineup
To Victory Crossing Via Bart Street
L – Effingham St.
R- Portsmouth Blvd
Regular Route
Stops Missed
6084 CRAWFORD & COUNTY
1551 PORT CENTRE & BART
2559 PORT CENTRE & LINCOLN
9417 PORT CENTRE & MADISON
5209 PORTSMOUTH & GREEN
Inbound:
Via: Portsmouth Boulevard to Downtown Portsmouth
L- Effingham St
R – Pavilion Dr. – stay right at the split
L – Court St.
L – Bart St. to the lineup
To Downtown Norfolk
L – Effingham St.
L – Pavilion Dr. to tunnel
Stops Missed
1586 PORTSMOUTH & GREEN
2645 PORT CENTRE & PORTSMOUTH
2584 PORT CENTRE & EDWARDS
5887 PORT CENTRE & LINCOLN
6084 CRAWFORD & COUNTY
1551 PORT CENTRE & BART
Route 47
Inbound
Via: High Street to Downtown Portsmouth
R – Effingham St.
L – Pavilion Dr. – stay right at the split
L – Court St.
L – Bart St. to the lineup
Stops Missed
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD
6084 CRAWFORD & COUNTY
Outbound:
Via: Bart Street to Churchland
R – Effingham St.
L – High St.
Regular Route
Stops Missed
6084 CRAWFORD & COUNTY
1715 HIGH & COURT
1716 HIGH & WASHINGTON
Route 50
Inbound:
Via: Effingham Street to Downtown Portsmouth
L – Pavilion Dr. – stay right at the split
L – Court St.
L – Bart St. to the lineup
Stops Missed
1685 HIGH & WASHINGTON
1692 HIGH & DINWIDDIE
1587 HIGH & CRAWFORD
6084 CRAWFORD & COUNTY
Outbound
Via: Bart Street to Victory Crossing
R – Effingham St.
Regular Route
Stops Missed
6084 CRAWFORD & COUNTY
1715 HIGH & COURT
1716 HIGH & WASHINGTON
Route 980
Outbound:
Via: Downtown Tunnel
R – Exit 7: Effingham/ Bear left to Effingham St.
L – Effingham St.
L – Pavilion Dr. (stay right at the split)
L – Court St.
L – Bart St. to the lineup
To Victory Crossing
Bear left onto I-264 West
Stops Missed
5537 BART & COURT
6084 CRAWFORD & COUNTY
Inbound:
Via: I-264 East to Downtown Portsmouth
R – Exit 7B: Effingham/ Bear left to Crawford/Downtown Portsmouth
L – Court St.
L – Bart St. to the lineup
To Downtown Norfolk
L – Effingham St.
L – Pavilion Dr. to tunnel
Stops Missed
6084 CRAWFORD & COUNTY
1551 PORT CENTRE & BART
Chesapeake Criterium Race
The City of Chesapeake will host the Criterium Bike Race on Saturday, August 2, 2025. The Routes 14 and 58 will not be able to service the Municipal Center stop 0834 Shea & Conquest between 6:00 AM – 5:00 PM. Customers needing to transfer between these routes should utilize stop 5903 Cedar & Holt.
Routes 36 and 960: Stop Service Adjustment
Stop 1243 Columbus & Central Park has been relocated to Columbus Street just before the intersection at Constitution Drive. Customers needing to board/alight the Routes 36 and 960 will need to go to this new stop.
Routes 1 and 3: Monticello & Starke Stop Adjustment
Cannot service stop 0011 Monticello & Starke due to construction. Customers must go to the stop 0010 Monticello & Brambleton (SCOPE)
Route 50: Deep Creek Detour
Outbound Detour
L-London Blvd
R-Chestnut
R-High St
L- Elm St
Inbound (2 detours)
Via Deep Creek
Remain on Deep Creek
R- Lincoln
Via Elm
L-High St
R-Godwin
R-Queen St
L- Elm St
Stops Missed
Columbus & Lexington (5616)
Columbus & Lexington (1762)
Columbus & Lincoln (1735, 1765)
Lincoln & Evergreen (1733)
Routes 26 and 36: Stop Service Adjustment
Starting Monday, July 21, 2025, the stop 5003 Holland & Stoneshore cannot be serviced for the inbound Routes 26 and 36 due to construction. Customers will need to board/alight at stop 1450 Holland & Diana Lee (adjacent to the Holland Lakes Shopping Center). This construction is expected to last until Friday, August 8, 2025.
Route 106: Service Adjustment
The City of Newport News has requested Hampton Roads Transit begin service to Riverside Internal Medicine Warwick at 11008 Warwick Boulevard starting Monday, August 4. The Route 106 will service this facility Monday – Friday, approximately 7:00 AM – 7:00 PM.
Ride Kind
Hampton Roads Transit would like to remind all passengers to “ride kind.”
- Have your fare ready before boarding.
- Once on board, please take advantage of the free Wi-Fi. However, be considerate of our operators and others around you, and use headphones.
- We understand you may become hungry or thirsty during your ride. Bottled drinks with caps and prepackaged snacks are okay. Please remember to take any trash with you when you leave.
Please remember, HRT is a smoke-free zone. Vaping and smoking are not allowed on our vehicles or at any stops.
We value our operators, and you should, too. Assault on a transit worker is a criminal offense.
Read the HRT Passenger Code of Conduct here